Frequently Asked Logo Mat Questions
1. Do I have to check out to get a digital proof?
Due to the high volume of requests we kindly ask all of our customers to check out to receive a free digital proof which will be emailed to you after the order is submitted. Your card will only be authorized and you can view more information regarding payment here.
2. How long does it take to get a digital proof?
Once your order is submitted our team will download your artwork and submit to the plant’s designers for a digital proof. Typical lead time is 24-48 hours until your proof is emailed to you. Please note FloorMatShop and our plant is closed on weekends and holidays.
Variations to Proofs – If you request a variation of your proof, your request goes back into the queue and can have a lead time of 24-48 hours. Providing print ready artwork in the beginning insures your artwork will be done correctly the first time in most cases.
Your e-mail confirmation approving your design will allow us to process the order and send to fabrication. Please note we will send an e-mail confirmation that we have received your approval. Please contact us at sales@floormatshop.com if you have not received your confirmation.
3. What is the lead time to have a logo mat delivered?
After you approve your proof the average fabrication time is around 7 business days. Some of our custom logo mats ship faster than others depending on the time of the year.
Can I rush my order? In most cases we have to follow the manufacturers lead times since they are fabricating a high volume of orders and working as quickly as possible.
4. What type of logo files do you except?
Below is a list of different types of artwork our design team can work with (if you do not have access to a vector based high resolution logo file). If we are unable to use marginal artwork, we are requesting if you can supply us with different material(s). Please try to provide the best possible artwork to expedited the process. Scanned copies distort the artwork and therefore cannot be used.
Acceptable Files
Vector Graphic Files: AI, EPS, PDF, CDR, SVG
Image Files: TIFF (600 DPI/PPI), JPG (600 DPI/PPI), PNG (600 DPI/PPI)
Unacceptable Files
Faxes, Emblems, Copies of Emblems, Banners, Flags, Full Size Mats, Badges, Shirts, Hats
Art Proofs: Art Proofs are available for approval of your designs. Art Proofs first and second versions on a single design are provided at no charge. Additional art proof versions of the same design will cost $25.00 each. Art proof charges will not be refunded if the design is subsequently ordered.
5. Can I get a color sample?
Most of our custom logo mats have ready to ship color samples available. We are happy to send you a sample at no cost. Please email sales@floormatshop.com.
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Full Specifications
Waterhog Logo Inlay:
Carpet Specification:
- Fiber: Solution Dyed Polypropylene
- Weight: 24 oz. per square yard
- Pattern: Waffle
Backing:
- SBR rubber with 20% post consumer recycled content
- Body Thickness: .78”
- Border Thickness: .158"
Total Mat:
- Thickness: 3/8”
- Weight: 131 oz. per square yard
Testing Informaation:
- Flammability: Exceeds requirements for FF2-70 – standard for surface
flammability of small carpets
- Anti Static: < 1010 OHMS
- Slip Resistance: Certified by National Floor Safety Institute
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Available Mat Colors - (Click Swatch For Larger Image)
* These colors are available in 3' & 4' widths only.
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Certifications & Warranty Information
NFSI Certified Slip Resistant
In the marketplace, architects, designers, and specifiers are being educated to select products that are NFSI certified in high-risk areas. It is their assurance that the products have been clinically tested and meet the highest performance standards.
This is just another indication that Andersen is leading the industry with the highest performing, most innovative, and now the safest mats available.
100% CUSTOMER SATISFACTION GUARANTEE
Our 100% Customer Satisfaction Guarantee means that you can partner with FloorMatShop.com and the M + A Matting Company knowing that we will always stand behind our products and services.
In the mat industry, M + A mats are where design and function come together, where quality isn't compromised to meet a price point, and where solutions to your maintenance and decor problems come first.
All M + A mats feature a 100% customer satisfaction warranty for the life of the product!
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Maintenance & Cleaning Recommendations
Cleaning Instructions
- Vacuum regularly-Daily in high traffic applications, weekly in lower traffic applications
- Extract clean or hose off as needed to remove heavy soil
- Hang mats to dry
- Mats should be dry before placing back in service
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